All sales are final. No refunds accepted, no returns honored. Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify info@choast.ca of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.

Please note: all sale items purchased through discount code or promotion are FINAL SALE, not eligible for altering your order, returns, and/or exchanges.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@choast.ca (within 48 hours) and send your item to: 66 Sylvan Cres, Richmond Hill ON L4e3a1, Canada. *Please note: Do not send your item until you have heard back from us first.

Shipping 
To return your product, you should mail your product to: 66 Sylvan Cres, Richmond Hill ON L4e3a1, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.